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National Account Manager- Digital Accounts

about us

Bugaboo started 20 years ago with a different view on personal mobility which propelled an amazing journey into the unknown. A journey that has not been about avoiding uncertainties but about exploring possibilities. Ever since, it’s been in the company’s nature to explore unknown territories and ideas and to create mobility concepts no one has ever thought of.

The company was founded by designer Max Barenbrug and physician Eduard Zanen - both still the owners of the company. Headquartered in Amsterdam, with local activities worldwide, the organization has grown rapidly and they currently employ over 1,000 staff in different countries including their own factory in Xiamen, China. Our products are sold in more than 50 countries and we have recently opened retail stores in Amsterdam and Berlin. Today we are among the leading players in the industry, integrating design, engineering, aesthetics and quality in break-through products and concepts. The portfolio consists of different types of strollers to suit people’s lifestyles and accompanying accessories.

Bugaboo is a design company at heart and we view ourselves as mobility concept creators with an inherent and strong drive to innovate. Although Bugaboo is well known for our innovative and distinctive design of strollers and accessories, in the coming years we will broaden our horizon into new areas which will take us beyond strollers.

Bugaboo has a strong entrepreneurial and innovative culture which should be safeguarded as innovation is one of their key business drivers. The ambition is high and to achieve this ambition Bugaboo’s people and culture are key.

about the gig
The Digital Account Manager is responsible for the successful sales of Bugaboo products with online retailers. This includes the development, account management, and the execution of tactical programs to grow our business with online only accounts, resulting in increased brand awareness and consumer experience. 


role and responsibilities will include:

general responsibilities

  • Must be effective at prioritization, be a team player and self-starter with the ability to work in a challenging, fast-paced environment
  • Experience in consumer product websites and direct marketing programs; candidate should have successful and well-rounded experience with e-commerce and traditional retail marketing experience
  • Thorough knowledge of qualitative research methodologies, including experience in qualitative user testing; experience with quantitative methodology helpful.
  • Solid understanding of web metrics and how data is used to drive optimization.

digital account management responsibilities

  • Be the account manager for pure player customers – and gain and share insights into their selling patterns and key success factors for Bugaboo
  • Responsible for opening new online accounts that are aligned with the brand
  • Gain and share insights into the on-line propositions of other Bugaboo key retailers
  • Perform business planning based on market potential, marketing activities, product roadmap, bugaboo roadmap
  • Responsible for timely and effective reporting on sales trends vs. bugaboo goals
  • Research industry trends and provide competitive analysis to identify white space and online opportunities.
  • Identify assortment opportunities and drive expanded assortment growth with online partners in-line with brand & overall business success.
  • Optimize navigation and merchandising within online partners sites for optimum conversion.

 

minimum requirements
specific knowledge:

  • Experience in Sales and Account management of a premium consumer brand for online only retail accounts is required.
  • Minimum 1-3 years experience in site merchandising and administration required.
  • E-commerce/web marketing experience to drive on-line performance is essential
  • Self-starter with excellent communication skills and ability to build and nurture strong internal and external relationships.
  • Strong retail business acumen supporting ability to develop account plans with accuracy & deliver within set deadlines.
  • Excellent analytical, critical thinking and problem solving skills.
  • Proficiency in Microsoft Office, particularly Microsoft Excel.

education
Bachelor’s degree in Business, Marketing or Communications preferred.  

job location: open

about you
You are inquisitive.  Nothing makes you grind your teeth more than hearing the phrase “because we’ve always done it that way.”  Instead of accepting that things “are the way they are,” you ask questions; you challenge the process; you look to other disciplines; in short, you are constantly striving to understand and make things better.
You are adaptable.  When you hear the word “problem,” you think “opportunity.”  You understand that change is not optional, but inevitable…and in understanding that, you prefer to be the one driving the (positive) change.
You are dedicated.  When you commit to something, you’re in it to win it.  You view obstacles as challenges…and you’re always up for a challenge.
You understand the power of numbers.  It’s possible you’ve been described as a geek, or a savant.  Either way, your quantitative, Excel, and analysis skills are off the charts.  And the most amazing part about it is that your “geek like” qualities haven’t impacted your strong interpersonal and communication skills.  Truly, you have it all.
You’re a juggler.  You easily manage multiple priorities, making it look easy.
You are true to yourself.  You have a deep sense of self-awareness, and don’t play games with people.  You are confident, yet humble.  You are who you are….and you feel pretty good about that.
You’re an “A-Player”.  You have a demonstrated track record of success.  People who you’ve worked for are glad they hired you…and sorry to see you go.  People that work with you are energized, happy, and successful.  

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